How it works
1.Start a warranty claim
Use our warranty claims form to get the process started. We’ll request a bit of information about the damage and your order.
2.Warranty claim review
Within 24-48 hours, our service team will review the information you provided and determine the best next steps to fix any issues.
3.Repair or replacement
- For minor, and easy-to-fix damage we’ll send you a repair kit.
- For larger issues, we’ll repair or replace the item. If an in-house repair or replacement is required, we will help you to ship your damaged item back to us.
Still have questions? CONTACT US or START A CLAIM
